Thursday, June 6, 2013

Citrix PVS and The Blue Screen of Death

Hi Friends,

I ran into a nasty error the other day that I'd like to share with you.  So a little background.  I was creating a Citrix PVS golden image and everything seemed to be working great.  I'm running ESXi 5.0 with PVS 6.1 and XenDesktop 5.6.  I took the default E1000 network card when I was building my golden image and boot times were horribly slow.  I remembered I had some issues with the E1000 settings in the past, but I can hardly remember what I had for breakfast yesterday...  I looked around and found this article on the Citrix site http://support.citrix.com/article/CTX131993 that says to use the VMXNet3 NIC.  No problem, add a new VMXNet3 NIC in vCenter and delete the old E1000 NIC.

I switched my golden image from hard disk boot to vdisk boot, it booted MUCH faster and everything seemed to be working great.  I put my vdisk into Standard Image mode and tried to boot up my PVS clones.  Oh NO, not the BLUE SCREEN of DEATH!


























Thanks goodness for Google!  I started searching and found this article written by Jan Hendriks
http://jhmeier.de/2013/02/19/citrix-pvs-6-1-target-device-fails-to-start-on-vmware-esxi-5-1-with-a-blue-screen/ which totally saved me!  It describes the error I was seeing and pointed to this Citrix article http://support.citrix.com/article/CTX125361, which pointed to these Microsoft articles http://support.microsoft.com/kb/2344941 and/or http://support.microsoft.com/kb/2550978.  I guess when I replaced my E1000 for the VMXNet3 I introduced this.  Luckily there was a hotfix available!

I installed the hotfix and it worked!!

So what does this teach us?  I don't know....  :-)

Until Next Time!
-Brain

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